Choosing the right person for ADR
Posted By : Bill On 03/07/2017 15:30:00
I'm a great fan of ADR, and I had two experiences recently which highlighted how careful you have to be in choosing the ADR person.

They happened on consecutive days, so gave a great opportunity to compare. One was very poor, with little knowledge of how personal injury claims are managed in the real world. I felt that the defence QC (very good) and I could have done the job better, and in half the time.

The other one was an experienced personal injury silk, who was excellent. He knew the topic, had read the papers, and evaluated excellently.

I suspect that we are approaching the time when we will demand ADR people who are specialist in our own topics. I've thought that for a long time, but of course vested interests are very much against the idea. You can't get round the fact that, if the ADR person doesn’t talk your language, it makes the process more difficult.

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